THE FINALS Play Button Greyed Out: How to Fix

Eager to jump into a match of THE FINALS but keep getting stopped by a greyed out Play button? This frustrating bug prevents players from matchmaking, but there are a few straightforward troubleshooting steps you can try to get back in the game.

How to Fix THE FINALS Play Button Greyed Out

Here are all the steps you can try to fix the problem:

Restart Game Client

As with many games nowadays, a simple game restart can flush out bad data and require the client to reinitialize properly.

Hit the ESC key or open the Settings menu, then select Quit.
Relaunch THE FINALS and check if the Play button responds.

If the problem persists, try the next step.

Check for Updates

An outdated game version can sometimes cause buttons to glitch or features to break.

On the title screen, open the Settings menu and scroll down to Check for Updates.
Install any available patches before testing the Play button again.

If the problem persists, try the next step.

Change Matchmaking Region

Even with a network connection, your selected region may currently be experiencing issues.

Open Settings > Region and switch to a different one like North America or Europe.
Save the change and return to the main menu to see if the Play button is enabled.

If the problem persists, try the next step.

End EAC Processes

THE FINALS' anti-cheat software Easy Anti-Cheat (EAC) may not have proper permissions, greying out the Play option.

Press CTRL + Shift + Esc to open Task Manager, go to the Details tab, and right-click any EAC processes.
Select End Task.
Reopen the game and EAC should launch properly.

If the problem persists, try the next step.

Verify Game File Integrity

Corrupted data can sometimes break features in complex games like THE FINALS.

Right-click on the game in your library, choose Properties > Local Files > Verify.
This scans all game files and redownloads anything missing or damaged.

Summary

Restart game client
Check for game updates
Change the matchmaking region in Settings
End any EAC processes in the Task Manager
Verify the integrity of game files

Following these tips should have you blowing up buildings in no time. Reach out to THE FINALS' customer support if the Play button still refuses to activate. Stay patient and understanding as the team continues ironing out bugs during the open beta period.

Also read: The Finals Tier List: Best Light Weapons