How to Fix Disappearing Super Credits in Helldivers 2

Bought Helldivers 2 Super Credits disappeared? Learn how to troubleshoot missing premium currency and restore your purchased funds.

How to Fix Disappearing Super Credits in Helldivers 2
How to Fix Disappearing Super Credits in Helldivers 2

Helldivers 2 took the gaming world by storm, attracting thousands of players since its launch. However, the title's runaway success has led to growing pains - including disappearing premium currency. Many users who purchased Super Credits have found the currency suddenly gone. What's behind this issue and how can players get their purchases back?

What is the Disappearing Super Credits Issue in Helldivers 2?

What is Disappearing Super Credits in Helldivers 2?
What is Disappearing Super Credits in Helldivers 2?

Helldivers 2 developer Arrowhead Game Studios has acknowledged early server troubles, working rapidly to scale capacity for the title's immense popularity. In the turmoil, some transactions failed - resulting in vanishing Super Credits.

The first step is to verify the purchase processed successfully. Check bank/payment accounts for confirmation emails or charges from Arrowhead. If verification is there but Super Credits remain absent, more troubleshooting is needed.

 

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How to Fix Disappearing Super Credits in Helldivers 2

How to Fix Disappearing Super Credits in Helldivers 2
How to Fix Disappearing Super Credits in Helldivers 2

Even confirmed purchases can disappear if the backend systems are overwhelmed. At peak times, the game struggles to fulfill all simultaneous requests. Newly bought Super Credits may stubbornly refuse to appear until traffic dies down.

Frustrated users have found closing and reopening the game returns missing currency, likely indicating a server sync issue. Players can also try rebooting internet connections to force a fresh data transfer.

Contacting Arrowhead Support

For purchases verified but credits still absent, users need to directly contact Arrowhead support. 

With proof in hand, the developers can manually credit accounts. However, given the surging volume from the breakout title, this process has delays. Patience is advised, as the team works overtime to address missing Super Credit reports.

Avoiding Peak Traffic Times

Until capacity management improves, players should reconsider Super Credit purchases during the game's busiest hours. Weekend logins frequently exceed limitations, increasing the risk of failed transactions.

 

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In summary - vanishing Super Credits primarily stem from purchase processing failures under strained server loads. While inconvenient, proof of buying enables eventual redeposit by the support team. Until then, players should plan premium currency buys carefully around peak traffic.

Read our other guides on Helldivers 2 as well:

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Helldivers 2

Helldivers 2

Helldivers 2 is an upcoming cooperative twin-stick shooter game developed and published by Arrowhead Game Studios. As a sequel to Helldivers, the game features intense combat, strategic gameplay, and a rich narrative. Players can team up with friends to battle against alien threats and complete various missions. Helldivers 2 emphasizes teamwork, strategy, and coordination, offering a dynamic and engaging experience. The game includes various modes, weapons, and customization options, providing diverse gameplay experiences. Helldivers 2 aims to build on the success of its predecessor, introducing new mechanics, environments, and challenges.

Genres
Action, Twin-Stick Shooter
Platform(s)
PC, PlayStation 5
Release Date
Nov 8, 2023
Price
$39.99
Developer(s)
Arrowhead Game Studios
Publisher(s)
Sony Interactive Entertainment
ESRB Rating
T